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Here we print what our guests said in
2009. Every comment is verifiable by clicking on the report number, e.g.
2009-1.
You will also see the reviews pinned on the wall by our refreshment
centre
when you arrive. Please note dates are English format 'dd/mm/yy'.
2009-1 (Click on the 2009....
number to see the reviewers handwriting! 3 on a page)
1. We have
stayed at other places in the area and this is the best by far. Many
thanks -19/01/09.
2. This is
our 3rd visit to falcon hotel. When we come to London we both
agree the falcon hotel is the only place to stay - 28/01/09.
3. Much
appreciated. Very helpful staff and assistance with luggage - 02/02/09.
2009-2
1. A+
5/01/09.
2. Good
value, perfect location (30metres from fish and chips shop). All you
need for a short stay in London. 04/01/09.
3. Thank you
for letting us stay. You have made us feel so welcome. 18/02/09.
2009-3
1. We had a
lovely stay at the falcon hotel. Can’t wait to return. Will suggest to
friends. 03/07/09.
2. Good
breakfast, everybody is very friendly. 16/03/09.
3.
Satisfied. 16/03/09.
2009-4
1. Breakfast
great, services fantastic. Stayed last year, just as good as this year.
26/03/09.
2. Nice
room/breakfast room and also ideally situated for London shows and
exhibitions via Paddington Tube Station. 27/03/09.
3. Friendly
staff and great location. 28/03/09.
2009-5
1. Reception
were most helpful above and beyond the call of duty. 02/04/09.
2. Lovely
and very helpful staff. Thanks 03/04/09.
3. We had a
comfortable stay. 04/04/09.
2009-6
1. Great stay
throughout. 09/04/09.
2. Lovely
stay, with good staff. Very helpful. Thanks. 10/04/09.
3. We had a
nice and pleasant stay here at the falcon hotel. 10/04/09.
2009-7
1. We loved
our room and a big thanks to all staff which made our stay in London
that much enjoyable. 14/05/09.
2. Good
value. 24/05/09.
3. Good
stay, quite ok for its value. 28/05/09.
2009-8
1. Friendly
and helpful, good location. 30/05/09.
2. Very
comfortable room. Everything we needed plus great breakfast. Thank you.
Will come back. 22/05/09.
2009-9
1. Really
appreciated, everybody is very friendly and helpful. Good advice on
sightseeing. 20/06/09.
2. Lovely,
nice and cosy. We appreciated the cotton sheet. 19/06/09.
2009-10
1. Have been
to London 4 times this is by far our favourite spot. We will tell
others. 03/07/09.
2. Thank you
for a very pleasant stay. 19/07/09.
3. Will
return without hesitation. 03/10/09.
2009-11
1. We
enjoyed it very much and like to come back very soon to the falcon.
09/07/09.
2. I very
much appreciated your never ending patience answering my emails and all
my questions. Thanks and best wishes. 10/07/09.
3. We will
never stay anywhere else in London. Here is our * * * * * 5star palace! 13/07/09.
2009-12
1. We like
this hotel very much and will stay here again when we come to London.
07/09/09.
2. Nice,
comfortable and cosy. 10/09/09.
2009-13
1. Thank
you. Very friendly service. 02/07/09.
2. Very
friendly staff. 26/06/09.
2009-14
1. In this
hotel guests feel like home and not in a hotel . 31/10/09.
2. Thank you
very much for all the help and assistance. Everybody was so friendly to
us. We had a great time. 24/10/09
2009-15
1. Very
friendly staff, very pleasant stay. Thank you. 15/10/09.
2. We found
our whole stay very accommodating. 19/10/09.
3. Very good
stay. From Hong Kong 26/10/09.
2009-16
1. Well done
we enjoyed our stay. Very friendly with children. 27/10/09.
2. Very Kind
staff . Very well located. 31/10/09.
3. Very kind
staff, French speaking plus breakfast tres bon. Family with children
Senior Suite is the best. French family of 5/10/09.
2009-17
(not loaded yet)
1. Thank
you. Very friendly. 25/09/09.
2. We had a
great stay. Was one of the highlights of our trip. 08/11/09.
3. Breakfast
lovely and staff very patient with guest. 13/11/09.
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Please
read
our reviews on
Tripadvisor
for our latest rating:
...and our rating is the proof!
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Trip-Advisor Falcon |
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Popularity Index :
216
(as of
11/5/10)
out of
1055 London hotels:Top
20% |
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We now have a guest comment /
survey box in place in a locked box.
We have been recommended
for 4 years running in Petit Fute the highly acclaimed French Review
Magazine
Not enough? Then, please read the following comments
to prove we are not
a back street B&B in the dark damp alleys of London!
Here are
samples of 100% actual & genuine comments, we have received from customers who stayed with us,
all word for word:
My husband and I stayed
at the Falcon June 26th through July
2nd, 2009. The hotel was perfect. We
would definitely stay again and
recommend to friends/family. We stayed
in room 12. A great value in a very
convenient location!!!!! Was perfect
for our needs.
Thanks for everything,
S & K S...........r
(If you publish please only publish
initials. Thanks!)
Word by
Word email -
...
S & K S, The
Netherlands - 14 July 2009
Dear people,
Unfortunately, my former London hotel or
B&B experiences were not always very
successful. This time, however, I
obviously made the right choice! My
daughter and I stayed at your hotel for
a couple of nights last May and such a
nice stay it was! I am very pleased with
the hotel's cleanliness, your
hospitality and service. The hotel's
location is absolutely superb! So
wonderful to be in the centre of all
London's buzz and still be able to
sleep! I can simply not think of
anything negative to say. Thank you very
much for the wonderful stay. I have
recommended your hotel to friends and I
will certainly return myself.
Word by
Word email -
...
Desiree and Floor Davidse, The
Netherlands - 2 July 2009
Just to say a huge 'thank
you' to you. You and your staff give
such warm and personalised service.
My family and I felt at home and secure
at 'The Falcon'. Plus it is so central
that going out was so easy. Just a walk
away from the station!
Thanks again and here is wishing you and
yours all the best now and always.
Word by
Word email -
...
Logos Nigeria Feb 2009
Wonderful, friendly, and
helpful service! The location of the
hotel is perfect (great scenery, near
restaurants, and near train station).
The employees were very kind and even
helped us find something amusing to do
on our first day. They provided a map
and excellent directions for us, too
Word by
Word email - EB Group - USA Sep 2008
A quick email to
thank you all for making our stay an enjoyable one in London. Each of
you helped us in many ways and you made us feel most welcome.
We hope that you enjoy the same service whenever you travel. Be assured
that we will pass on your details to anyone we know who travels to
London.
We have arrived home to an end of summer heat wave. This week we are
experiencing 34-39 degrees with overnight dropping to about 12-15
degrees. This would be difficult for you to imagine and it has been a
shock to us as well!
Thank you again
Regards from
Denise, Amy, Greg & Beth
Word by Word email
- Longford Family, Australia, 3/3/2008
Friendly staff,
brilliant location, water was always hot, overall would come again
Comment box, Sofina, 2/3/08
This may be a 3
start hotel but its full of 5 start people. Excellent Service, Excellent
time, thanks, cheers
Comment Box, Wayne & Amy Armtrong, Canada, 3/3/08
Really friendly,
good value and a great breakfast
Comment box, Clay, 28/2/08
Thank you for all you have done to help us in our first visit to UK. You
have made our stay memorable. We appreciate all you have done.
Comment box, Kangsford, USA, 26/2/08
Excellent little B&B hotel. Will certainly stay again. Stayed here twice
before + very satisfied
Comment box, Robert Carding, Scotland, 20/2/08
My husband, Richard, and I
stayed at the Falcon Hotel from October 26, 2007 through November 3,
2007. We had a wonderful stay at the Falcon Hotel. All the staff was
warm and friendly and helpful. The bountiful breakfast was absolutely
delicious!! We loved the beautiful, quiet park across the street from
the hotel. There were many wonderful restaurants nearby and it was an
easy walk to Paddington Station and Lancaster Gate Station. Thank you
again for making our stay in London "extra special".
Happy Holidays,
Carol
Word by Word
email 2 December 2008
Hello, I am a french girl living in the Costwold since more than a
year now and i came to your hotel the nights of the 2nd/3rd of november.
My friend from Paris came also and we had the room 2! I just wanted to
say how great was the service(and the breakfast!)and how nice was all of
the staff! This hotel isnt far from London city and Paddington is only
2min walk!I will come back again and also recommend your hotel to my
friends who want to visit London!:-)
Word by Word from Tiana Billon, France- email
10 November 2008
thank you for a wonderfull stay on the 7th of september to the
9th.the room was just what we wanted clean and comfortable and the staff
where helpfull and friendly.we will defo be using again and the food was
lovely thanks again the girls from gosport.jackie suzy and kat
Word by Word from the Chance Family - email
17 Sept 2008
Our stay at the falcon on the 23rd/25th june 07 was
enjoyable. a lovely hotel extremely comfortable beds and very
clean rooms. staff very helpful.ideally located for a stay in
london. we walked everywhere.... would recommend a stay here.
although a bit of a climb if you stay at the top [floor] of
the hotel, but to be fair we were told of this when we
booked.......will be back soon .......
Word by Word from McNeil's - email 30 June 2008
Thank you for a marvelous stay in your hotel - we had a
very good time!
One of you (we don't remember the name) asked us about the
baby name plate ......................
Word by Word from Anna and Davis Andersson,
Sweden - email 2 June 2008
Just to thank you for helping to make our stay in London
(April 13th to 15th 2007)so enjoyable.
The hotel staff were all very pleasant and helpful and our
room was clean, comfortable and quiet. A great location too so
near to tubes, stations and Hyde Park yet away from the noise
of the main roads.
The hotel website is useful and we would certainly recommend
the Falcon to friends who needed a convenient budget hotel in
London. Hope to see you again sometime.
Word by Word from The Woodheads, Solihull, 20 April 2008
"A FRIEND TOLD US ABOUT YOUR NICE, CLEAN AND SWEET HOTEL, AND
SO WE DIDN´T GIVE IT A SECOND THOUGHT"
Comment on an
email reservation by
Noemi González,
Spain, dated 10th April 2008
| Hotel Name: |
Falcon Hotel London |
| Dates of Stay: |
12-Mar-2007 - 21-Mar-2007 |
| Site |
Rates To Go - www.ratestogo.com |
| Customer Comments: |
It''s tough climb to the top floor with lots of
bags [no lift], but the rooms are immaculate, a nice
change from most London hotels! Friendly staff, good
breakfast, a definite good choice for budget
accomodation in London in a fantastic location. |
Word by word email from
a customer who came to us from agents Fairview Travel -
ratestogo.com.... customers name
not disclosed,
12 March 2008
Dear Falcon Staff: My visit
from February 4th through February 11th was excellent. You
may include my remarks in your customer remarks section, if
you like.
"A real treat to have NO
SURPRISES"
"Clean, excellent value"
"Would definitely stay here
again"
"USEABLE SIZED SHOWER and
TOILET"
Word by word email from
Mitchell K. Rodgers Lexington, NC USA,
13 Feb 2008
We would like to thank you for making our visit to London
23 - 24/11
more enjoyable and relaxing.
Right from the initial contact for the booking - till leaving
we were
well looked after and nothing was too difficult.
Help was always available and with a friendly smile.
The hotel is ideally suited for travel from our railway
station
Paddington, which is only a short distance away,
and to easy access to the tube where you can easily reach
central London
within minutes.
The hotel is in a very quiet location and the roads are well
lit.
I found the rooms warm, very clean, more than adequate in size
and with
an ample sized bathroom with shower and toilet.
The bed was extremely comfortable enabling us to relax and
catch up with
those zzzz's.
Breakfast was brilliant - All freshly cooked with so many
choices.
This is a gem of a hotel and we would certainly use it again
and put our
reputations on the line by recommending you to our friends.
Thank you.
Word by word email from the Deans, Wiltshire 25th Nov
2008
To
the Staff at Falcon Hotel - Paddington
We
wish to thank you so very much, for our stay 28/9-1/10.
Everything
was perfect, your very nice Hotel, very fresh and clean,
comfortable beds, all the service you can wish from a very
nice staff.
Very
nice area.
We
really know where we hope, to find a room next time we will
visit London.
All
the best
Word
by word email from Ulf and Gunilla Klähm Johansson 2nd Nov
2007
Given the convenient location of the Falcon within just two
short blocks from the Paddington underground and railway
stations, with similar access to bus stops, I thoroughly
enjoyed the privilege of getting to anywhere I wanted to go in
London in just a few minutes, while avoiding the more
expensive lodging within the West End theatre district.
I found the entire staff of this charming little bed and
breakfast hotel to be courteous and helpful. As a senior
citizen travelling alone it was a comfort to have the folks at
the Falcon make me feel as if I had a home away from home
while in London. I look forward to returning soon!
Thanks again for the care and assistance so generously
provided during my wonderful trip. I do hope to return
to the Falcon and my newly adopted home city in the very near
future. This was truly a life-changing visit.
Prof. L Stradley, CA, USA on 27 Oct 2007
"......... The prebooking
queries and questions for a double en-suite room were
responded to fully and promptly and were most helpful..
checking in was also very friendly and help and advice was
always at hand.. you just dial 0 from your room 24 hours a
day and more like a 5 star hotel they go out of their way to
help (even delivered toilet paper to our room when we ran
out!)...
The room were furnished traditionally and very clean.. the
bathrooms seem to be new and extremely clean too.. room sizes
were bigger than I was used to and just comfortable (I have
been to many places with higher prices but in much smaller
rooms)... thir website mentions they use marrriot double
beds in their rooms.. I have never been to a marriott before
but their beds were proper and very comfortable with sprung
base and sprung edged divans not like contract beds with 4
wooden legs I had the pleasure of sleeping in before. The
beddings were clean and fresh. Our room was quiet and my
wife in particular was relaxed and felt at home.
Breakfast was what you expect of a b&b but fresh and as
much as you eat. I am not a breakfast person and just had
orange juice, toasts and coffee, plentiful!
Whilst shopping my wife popped into a few other hotels and
could not match the price for their quality, so overall we
think we had real value for money at £59 a night........
thank you Falcon for such a wonderful place, wonderful
service and wonderful stay! will be back!"
Sorry, no names for this,
guest asked to remove from here... 27 Sept 2007
Dear All, The Elliott's & Butlers wish to
thank you once again for a very enjoyable stay at the Falcon,
we were made to feel very welcome, like coming home, hope to
see you next year.
Word by
Word email Email 18 Sep 2007
Hello
My name is Kristjan Ingimarsson. I was staying at the Falcon
hotel last
weekend. I enjoyed my time in London and I just want to send my
thanks to
the staff at the Falcon hotel as the service was excellent.
Thanks,
Email
9 Spet/2005
Kristjan Ingimarsson, Iceland
On behalf of myself, my husband, my parents (Ivy and Arthur
Fitton), my son (Mark Bowman) and my Aunt (Edith Wild) I would
like to thank you for making our stay in London last week very
enjoyable and very comfortable. We were in London for our
daughters wedding.
Your
location was perfect for transportation, dining places and
shopping. All your staff were always very friendly and very
helpful. The breakfast was very good. The rooms were
always clean. It was very quiet at night both inside and
outside your hotel which we appreciated.
We
all said that we plan to stay with you again when next we are
in London.
Email
11 Aug 2007 Margery and Stewart Bowman,Canada
HELLO FALCON HOTEL
MY WIFE SON HAMISH AND I
WANTED TO GET IN TOUCH AND SAY WHAT
A WONDERFUL TIME WE HAD
STAYING WITH YOU BACK IN MAY.
WE WILL DEFINITELY BE BACK TO
STAY.
OBVIOUSLY THE WHOLE WORLD HAS
BEEN FOCUSING ON LONDON IN THE LAST WEEK
OR SO AND I HOPE THAT NONE OF
THE MADNESS HAS IMPACT ON ANY OF YOUR FAMILY OR FRIENDS.
AGAIN THANK YOU FOR ALL YOUR
EFFORTS WHILE WE WERE STAYING WITH YOU.
BEST REGARDS
THE ANDERSON FAMILY
Email dated 20th July 2007 by a family from New Zealand
My
husband & I stayed here 21 years ago, and now are coming
back with our kids, ages 15 & 12. We were able to
locate you via Google.
Word for
Word from a reservation request dated 24th June 2007
by David
and Susan H in Florida, USA
Thank you for making our stay in
Paddington very memorable. We have recommended your hotel to
many of our friends both in England and Australia, so hope you
generate more business from these contacts.
Once again many thanks for your
service.
Word for
Word from a and email dated 19th June 2007
Dear .....
I do hope you like the lace. The
little mother figure just reminded me of you looking after your
guests and your family.
The birds are supposed to be
falcons........ (words about the present omitted)........
I just changed the top letters to
say welcome which is how we always feel when we come to stay
with you. See you in July.....
Word for
Word from a card and present by Helena in Perth -
25.02/2007
I have to write and say
how much I enjoyed staying at the Falcon (October, 2004) – all
of the reviews are exactly true! The location is fabulous – so
close to Hyde Park, Paddington Station and the tube (as well as
the Heathrow Express – I arrived at the airport with nothing to
do!), small shops, cafes and an internet café. I felt I never
had to go very far for anything. The hotel does feel like home,
with wonderfully welcoming and helpful reception staff
whom I was genuinely sad to say
goodbye to. My room was basic but clean – what more do you want
for such an amazing price? Traveling
on my own, I felt very safe and enjoyed meeting people in the
breakfast room each day. I count myself very fortunate to have
found this hotel over the internet, and I tell all my friends
and anyone coming to London about it. Thank you!
Word for Word Email from Margaret Cathro Australia 12/1/2007
"How can we tell you how much we enjoyed
our stay at your hotel? My daughter and granddaughter & I
are so glad we decided to stay at the Falcon. Every one of your
staff went out of their way to make our stay so pleasant. They
made us feel like "family". Thank you so very much,
and please relay our thanks to them as well.
I wondered if my clients came over the next day and stayed
there. They had come to meet me the night before we left and
liked the Falcon so much, they were going to see if they
could cancel their reservation across town and move over to the
Falcon.
If we are ever in London again, we will certainly stop by and
say hello. If I (we) are planning to spend any time there,
you can be assured we will stay at the Falcon.
Thanks again, and God bless you.
Sincerely,
Janet Sims"
Word for Word Email
from Janet Sims, USA 21 Dec 2007
"To
the guestbook by email:
Falcon Hotel is a good hotel, with good service and a high
security. Perfect communications. A really nice square just
outside. Small shops in the sorrounding. A place for a nice
stay in London, big thanks!"
Word
for Word Email
Bengt Friskman, Sweden
"I
just wanted to extend my thanks for your kindness and
accommodations while I stayed in London. I'm back in
Chicago nearing the end of my work week and it now feels as if
I'd never been on holiday!!
I
enjoyed your hospitality and when I come back to London, you
can count on my business again!
Thanks
and I had a wonderful time and it all seemed to quick!!
Take care and kind regards,"
Follow-up:
"Please
do put my comments on your website!! You're
affordable, comfortable, and accommodating. The
location was stellar too given the nearby Paddington
Station. All points of interest were able to be
reached by the one minute walk to Paddington Station from
the hotel.
The
convenience stores were very practical too as I was easily
able to grab a snack on the way back to my room each night.
Perfect!"
Larry
Hill, Chicago,, Word-by-Word email 20/11/2007
"Just wanted to thank you
for a very nice stay at your hotel last week. My family enjoyed
our stay at Falcon Hotel and hope to stay with you again soon.
The good service and wonderful breakfasts made it a visit worth
remembering. Keep up the good work! Yours"
Mr Christoffer
Holmqvist - Sweden
"I
just wanted to let you know that after traveling in several
countries in Europe after staying at your hotel, yours was one of
the best! We found the location to be good as it was easy to
access the underground and just minutes from most any attraction
that we wished to see. It was also quiet and very well kept. The
space was smalller than we are used to, but the service and
friendly people made it feel special. Also we did make our flight
to Germany, we were the last ones on the plane, but we did make
it! We just made every second count in London. Thank you so much
for helping with the taxi, the driver was great and had a lot of
information as to how to get around for our next trip to
London. Thanks for making our vacation fun while we were in London
we will return to you when we are there again.
Word
for word email, Alan & Heide Menard, USA 31.10.2007
"We arrived back in South Africa on Sunday
morning. This is just a short note to thank everyone at the falcon
for a wonderful 7-night stay. Our room was very comfortable and
clean and it was super to start the day with that delicious
breakfast. We also have great appreciation for the friendly manner
in which we were assisted - from directions and tips to sending
e-mail and faxes. Your rates really are the best in London - I did
two weeks' "research" on the internet. One pound sterling
is now worth eleven and a half South African rands. Thanks once
again."
Word for Word email, Riana Steyn and Anna Joubert,
South Africa
"Thank you to all at the falcon for the
personal and friendly service
offered. i didn't even have to bother with lunch after such a tasty
and filling
breakfast, that's when I could get up to eat as the bed and room was
so
comfortable there was no need to hurry!!! I will definitely be using your hotel as my base in future London
trips and will recommend you to any friends for their London trips. Well done and thanks again"
Word
for word email from Rikki McAndrew, Primus, Australia
"I want to
thank you for the kind attention, comfortable bed and enjoyable
breakfasts during my stay. I shall certainly use The
Falcon as a base when I am in London.
I
don't have a date for next month yet but hopefully I shall be down
soon and shall contact you re a vacancy before trying
elsewhere."
Word
for word email from Michael Spence, UK, a regular traveler to
London
An
email from Russia!: "We finaly approach Krasnodar.
It
was crazy, because of snow-falt in Moscow we had to wait for a plain
for hours.
So
two days without sleeping, and rush-hour in a office now!
However,
we were pleased to live in your nice and warm hotel, and to meat
polite and smiling people there. I am working hard now, to have a
possibility to visit you in
April."
A
word for word email from Maria G.
Birioukova
and
family from Russia
".....
Anyway, I thought it high time I write to send you a proper
thank you. For everything. Traveling abroad alone was a big
step for me; I was definitely scared, regardless of my excitement, but
you helped make the falcon feel like home and that was more than I could
ever have hoped for.
I look forward to visiting again. Perhaps as soon as
September.
I hope you don't mind if I stay in touch. Best Wishes,"
"I have
found my home in Europe!"
An
IT consultant from America seconded to Europe
"We were
being charged almost double the price for a room not different to
yours"
A
couple who stayed one night at Royal L****** Hotel, a 5 star hotel round the
corner. They switched to us the next day for half the price!
"A friend of
mine recommended your hotel, because of the low prices and
conditions"!
" I like
the fact that you are flexible with check-in and check-out times and we
can leave our belongings with you for collection later"
A
family who needed sleep fast on arrival! We are flexible with arrival
and departure time if reasonable.
"The
best decision I ever made for a long time!"
An
executive from a major international company (we can not name) who used
his own travel allowance and for same price brought his wife and two
children on a business trip and stayed in our family room, effectively
paid for by his company!
"Staff
here are so nice we feel really at home"
"You
guys are so good and efficient you have no problem running a
Hilton!"
A
compliment from a businessman!
"This is
the cleanest place around
Paddington and Bayswater I have been to for a long time"
A
regular traveller from Scotland
We
recommend you to everybody we know!"
An
American family who were in London for their son's wedding and used our
kitchen to prepare some food for their guests
"Your
location is first class for me. I wiz from Heathrow, do my business,
stay and relax for a night and wiz back. I did not feel I was traveling
internationally"
A
businessman from the Netherlands
"You are
not a big hotel but you made us welcome and feel being cared for a lot more
than big hotels"
A
compliment from a regular visitor
"You do
not rip us off like big places by adding this and that to the bill. Your
rates are very affordable too. We wonder how you make money?"
Simple!
We have turnover and lots of repeat business keeping us occupied
throughout the year. Many hotels at best have an average of 60%
occupancy rate. We run not below 80%. Also we run a reservation book
like a city trader does. By taking confirmed bookings only based
on one night deposit, we do not have to make up for loss on customers
who do not show up up!
Only through your comments we can improve and sell
ourselves. Constructive comments and criticism equally accepted!
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